Notation based on the Act on Specified Commercial Transactions
Company name: Drawer inc.
Representative Director: Mitsuhiro Ikeda
General Manager: Mitsuhiro Ikeda Head Office: 2-33-18-404 Jingumae, Shibuya-ku, Tokyo 150-0001
Address: 508 Coop Olympia, 6-35-3 Jingumae, Shibuya-ku, Tokyo 150-0001
TEL: 03-6805-0812
Reception hours: 10:00 - 18:00 (excluding Saturdays, Sundays, national holidays, and the New Year holidays)
Homepage: https://www.marcomonde.jp
Email address: order@marcomonde.jp
Sales price: Displayed for each product
Payment method: Credit card, Amazon Pay
Payment period : Before delivery (credit card, Amazon Pay)
Delivery time : Credit card and Amazon Pay After payment is confirmed, the product will be shipped within 2-3 business days (excluding weekends).
*Please note that delivery may be delayed due to the following circumstances.
However, if there is a significant delay in delivery of the ordered item, or if the item is out of stock and cannot be delivered, we will contact you.
・When there is a large number of orders ・When the delivery area is a remote island, etc. ・When there are traffic problems or bad weather, etc.
Returns/Exchanges : In the unlikely event that the product you receive is damaged or soiled, or is the wrong product,
We will exchange the item for the same product or an item of the same price.
We will cover the return shipping costs.
If you wish to exchange or return a product that was delivered to you for personal reasons (such as incorrect color or size), you will be responsible for the cost of returning the product (including packing fees, etc.).
*The above must be done within 8 days of receiving the product. Please note that all procedures will be carried out after the product arrives at our company.
Please follow the steps below to return the item.
Before returning the item, please be sure to contact us by phone or email with your name, order number, the item you wish to return, and the reason for the return or exchange. If you do not contact us, we may not be able to accept your return or exchange. Thank you for your understanding.
*If the product is sold as a set, please return the entire set.
*If you are exchanging or returning a product, please return it in the same condition as it was delivered, including the label, box, bag, etc.
◯We cannot accept returns or exchanges in the following cases:
・If more than 9 days have passed since the product arrived. ・If the product has been used even once. ・Products whose packaging has been lost or damaged. ・Products that have become scratched or dirty while in the customer's possession. ・Products purchased on sale.
Please note the following when placing an order : We may not be able to accept your order if we are unable to contact you directly.
◯If you are under 18 years old, please order in your parent's name with your parent's consent.
Regarding the handling of antiques and vintage items : Tokyo Metropolitan Public Safety Commission Permit No. 303322007818
