Notation based on the Act on Specified Commercial Transactions
Trade name: Drawer Co., Ltd.
Representative Director: Mitsuhiro Ikeda
General Manager: Mitsuhiro Ikeda Head Office: 2-33-18-404 Jingumae, Shibuya-ku, Tokyo 150-0001
Address: Coop Olympia 508, 6-35-3 Jingumae, Shibuya-ku, Tokyo 150-0001
TEL: 03-6805-0812
Reception hours: 10:00 ~ 18:00 (excluding Saturdays, Sundays, holidays, and New Year's holidays)
Homepage: https://www.marcomonde.jp
Email address: order@marcomonde.jp
Sales price: Displayed for each product
Payment method: Credit card, Amazon Pay
Payment period ◯ Before product delivery (credit card, Amazon Pay)
Product Delivery Period ◯ For credit card or Amazon Pay After payment is confirmed, the item will be shipped within 2-3 business days (excluding Saturdays and Sundays).
*Please note that delivery may be delayed due to the following circumstances.
Thank you for your understanding in advance. However, if there is a significant delay in delivery of the product you ordered, or if the product is out of stock and cannot be delivered, we will contact you.
・When there is a large number of orders ・When the delivery area is a remote island, etc. ・When there are traffic conditions or bad weather, etc.
Returns/Exchanges ◯In the unlikely event that the delivered product is soiled or damaged, or if there is a wrong product, etc.
We will exchange it for the same product or product of the same price.
We apologize for the inconvenience, but please contact us using the steps below. We will also bear the return shipping costs.
◯If the customer wishes to exchange or return the delivered product, the cost of returning the item (including packaging fees, etc.) will be borne by the customer.
*The above items will be returned within 8 days after receiving the product. Please note that all procedures will be processed after the product arrives at our company.
◯Please follow the steps below to return the item.
(1) Please contact us by phone or email.
(2) Please fill in the following information on the "delivery note" that was included with the delivered product.
・Name, order number, product name, quantity, reason for exchange/return *If the product is sold as a set, please return all the contents of the set.
*When exchanging or returning a product, please return the label, box, bag, etc. as much as possible in the condition in which it was delivered.
*If you wish to exchange or return a product, please use Sagawa Express. At that time, please be sure to keep the cover letter issued by the shipping company in a safe place for at least 3 months.
*Before returning the item, please be sure to contact us by phone or email with your name, order number, returned item, and reason for return/exchange. If we do not contact you, we may not be able to accept returns or exchanges. Please note.
◯We cannot accept returns or exchanges in the following cases.
・If more than 9 days have passed since the product was delivered. ・If the product has been used even once. ・Products whose packaging is lost or damaged. ・Products that have scratches or stains from the customer. ・Products on sale. Products purchased at
Notes on placing an order ◯If we are unable to contact the customer directly, we may not be able to accept your order.
◯If you are under 18 years of age, please obtain the consent of your parent or guardian and place your order in your parent's name.
Regarding the handling of secondhand/vintage items ◯Tokyo Metropolitan Public Safety Commission Permit No. 303322007818
